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Refunds and cancellations are subject to the store's refund policies. To fix account and billing issues, visit Microsoft Store & billing help or contact the Microsoft Store support team

The Microsoft Flight Simulator Support team doesn't have access to the Microsoft Account and billing system.

Questions about a pre-order or a purchase.ISSUES WITH THE MICROSOFT STORE (ACCOUNT & BILLING ISSUES) To discuss these matters, visit or contact Xbox live support

Question about your personal informationįor confidentiality and security reasons, only Microsoft support can assist with Microsoft account issues.We have listed below the best methods of contacting support, depending on your version of Microsoft Flight Simulator and the area of support you need.